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    Information must match payroll in order to create your account. If you are unsure if your information is up to date, please reach out to your employer before completing the form below.

    We do not have support for Spanish speaking users. Please only use English when filling out additional information.




    You need to verify your email and phone number for Mize Connect. Only one Mize Connect account per email can be registered. When registering, fill out the requested information fields and click "Sign Up" to continue. Then a code will be sent to your email. Refresh your email or check the spam folder if a code does not show up. Enter the code received from your email into the Mize Connect app. Then you need to verify your phone number. A secure text message with a code will be sent to your phone number. Enter the code in the Mize Connect app.

    You can use your username or email address that you registered with to sign in. If you forgot your password, locate the “Forgot Password” text under the login button and click it. From there you will be prompted to enter the email for the app and the verification code. Once done, you will be able to set a new password.

    If you are not receiving a verification code, check your spam folder in your email. If you are still not receiving a code or cannot sign in, try to register by clicking the "Please Register" text above the login box.

    To add a company, first login to your Mize Connect account. Then click the question mark icon at the top right and click the "Add Company" button. Enter your name, email, phone, date of birth, the last 4 digits of your SSN and click the "Verify" button.

    Support cannot help with any tax information. Please contact your employer or payroll administrator for help.

    Support cannot help with any check or pay related problems. Please contact your employer or payroll administrator for help.

    Support cannot help with any direct deposit problems. Please contact your employer or payroll administrator for help. Check the answers for direct deposit in the Payroll section in the FAQ for more information.

    Launch the Zayzoon app on your phone and there will be a support option in that app.

    Please contact your employer or payroll administrator for help with Advance Pay features. Check the Zayzoon section in the FAQ for more information.

    Support cannot change phone or email. If Payroll needs updated, contact your employer or Payroll admin.

    Please note that pay statements may take up to 24 hours to display.

    If you are seeing a message that says payroll information does not match, please make sure the information you have entered matches Payroll. If Payroll needs updated, please contact your employer or payroll administrator.





















    Please contact your employer or payroll administrator to verify that your information matches what is in Payroll. Once Payroll information matches in the Payroll system, please wait at least 5 hours. Then login, fill out the Register form again, and then hit Verify. Last name, email, phone, last 4 of SSN or Tax ID Number, and Birthday must match what is in Payroll. If it still says payroll information does not match, Support can verify what does not match, but Support cannot update any information.

    Make sure you are entering the correct username and password. Both are case sensitive. You can also use your email as the username instead. If you forgot your password, hit the "Forgot Password" text below the login button and then use your username or email to reset the password. A code will be sent to your email. Refresh your email or check the spam folder if a code does not show up. Then create a new password.

    If you are still having problems, you can try to register. Please hit the "Please Register" text above the login box. Please fill out the form and then verify your email and phone.

    Verification codes last 15 minutes. Hit the "Resend Code" text if you need a new code.

    In the Additional information box, please provide the rough time and date you received the error. If you can, please provide a screen shot of the error in the Mize Connect app. Please try registering or signing in later.

    In the Additional information box, please provide any information about the message you are receiving in the Mize Connect app. If you can, please provide a screen shot of the error in the Mize Connect app.







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